R4+ v8.1.1 Product Release Notes

The following is a list of enhancements included and issues addressed in R4+ Version 8.1.1. All fixes are cumulative (each new release contains all new fixes as well as all fixes from the previous release).

New Features in R4+ v8.1.1

The following is a list of enhancements included in R4+ v8.1.1

NHS CCN 41 – England PR Form R8 Changes

R4+ v8.1.1 introduces the new revision of the NHS Patient Registration form for sites in England:

Overprint onto paper form stock. (any existing R7 form stock is still compatible)
Full Print of the R8 form effective immediately.
eSignature digital form updated to R8 effective immediately.

Appointment Planner – Weekly Overview Re-implemented

R4+ v8.1.1 reintroduces weekly overview in the appointment planner based on user feedback in the new UI style, this panel provides the same functionality as the old appointment book version providing at a glance the ability to distinguish free slots and booked appointments based on appointment type color and scheme shapes. Any settings previously configured for the overview panel will be automatically reapplied without any further action required.

Patient Banner – NHS \ CHI Number entry and display regardless of Patient Scheme

R4+ v8.1.1 will always now show any recorded NHS or CHI number (depending on region) in the Patient Banner, users will also now be able to enter this number where the Patients current scheme is not NHS. This will now make it easier for users to manage the patient’s number without have to swap schemes temporarily to enter or view.

R4+ User Login – Full System Backup now included in Backup Warning

R4+ v8.1.1 will now track when the last Server Full backup was taken, if no full backup is detected as taken within 2 days of the upgrade then users will be notified upon login, this check sits alongside the existing DB Backup login check as both can be undertaken separately.

This change is to help maintain good data backup practices to protect against data loss in the event of any general hardware failure as it has been seen that in some instances full backups have not been configured or have not been working correctly resulting in data loss at a point when it was needed.

Customer-Reported Defects Fixed in R4+ v8.1.1

The following is a list of issues addressed in R4+ v8.1.1.

Appointment Planner – Displayed Last Reminder Action error fixed

A defect which resulted in an error where a patient has had multiple reminder types sent and has a double booking has been fixed in R4+ v8.1.1.

Appointment Planner – Spelling mistake on Warning message when Pasting Appointments

A small defect which resulted in a spelling mistake if attempting other actions while in the middle of an appointment cut and paste has been fixed in R4+ v8.1.1.

Appointment Planner – Patient Banner losing Patient where they have no appointment on the Current Day

A defect which resulted in the patient banner reverting to a previous patient if the currently loaded patient has no appointment on the currently viewed day and a whitespace slot is selected has been fixed in R4+ v8.1.1.

Appointment Planner – View Patient Appts Displays an ‘Object Required’ Error

A defect which could result in errors being displayed when attempting to open the View Appointments window from within the planner has been fixed in R4+ v8.1.1.

Appointment Planner – Day Note Text is Partially Cut Off

A defect which resulted in the text shown in the appointment books day note would be partially hidden, this has been fixed in R4+ v8.1.1.

NHS England, Wales & IOM – Grouped Treatment Items Added in the Treatment Tab Resulting in an error in Clinical Chart 5567, 5568 and 5569 from chart

A defect which resulted in an error being shown in Clinical Chart where certain Grouped Treatment Items are added in the Treatment Tab, this has been fixed in R4+ v8.1.1.

NHS England, Wales & Isle of Man – Adding Grouped items that have Hidden stages results in missing Scheme Information in the Treatment Grid

A defect which resulted in certain treatment codes would never show their Scheme type in the Treatment Grid has been fixed in R4+ v8.1.1.

NHS Scotland – Code 1770 Description Updated

The description for treatment code 1770 has been corrected in line with the SDR, this has been fixed in R4+ v8.1.1.

NHS Scotland – Correct Fees for Discretionary Codes 5569, 5567 & 5568 Implemented

A defect which resulted in no fee’s being applied to treatment codes 5569, 5567 and 5568 has been fixed in R4+ v8.1.1.

eDental – Patient Post code is optional when sending Search Requests or Claims

A defect which resulted in users being unable to undertake Patient CHI searches or send claims for Patients resident outside of the UK has been fixed in R4+ v8.1.1.

eDental – Child Patient Registration claims using Treatment Code 9999 cannot be Submitted

A defect which resulted in being unable to send a child patient registration claim has been fixed in R4+ v8.1.1.

eDental – Multiple ‘Tooth Present’ records in Claim XML resulting in Claim Rejection

A defect which resulted in claims being rejected due to incorrect additional tooth present records being included in the claim has been fixed in R4+ v8.1.1.

eOrtho – Unable to chart Treatment Code 4600 where expected in certain Course Types

A defect which resulted in users being unable to Chart treatment code 4600 in a Discretionary, Regulation 9 or Retention course has been fixed in R4+ v8.1.1.

eOrtho – Ortho Assessment Displacement issues with Prior Approvals

A defect which resulted in prior approval requests being rejected due to incorrect or unable to record correct Displacement details in the Patient Assessment has been fixed in R4+ v8.1.1.

eDental & eOrtho – Multiple Baseline annotations cannot be Transmitted for the same tooth in the same Prior Approval

A defect which resulted in incorrect combinations of annotations being present on the same tooth would result in Prior Approvals being rejected, this has been fixed in R4+ v8.1.1.

eDental & eOrtho – Patient & DBP Charges do not recalculate correctly where Discretionary Codes are adjusted in a Course of Treatment

A defect which resulted in the wrong fee’s being calculated where discretionary codes are removed from an active course of treatment has been fixed in R4+ v8.1.1.

eDental & eOrtho – Claim Reconciliation failing where claims sharing a DSR under Different Clinicians under the same Schedule

A defect which resulted in some clinicians claims never being reconciled even where a settle response Is received was caused where two records exist using the same DSR one was ignored, this has been fixed in R4+ v8.1.1.

eDental & eOrtho – Diversity Strategy request for Automatic Claim Update messages failing due to a future date

A defect which resulted in daily update requests not taking place due to the next schedule date being to far into the future has been fixed in R4+ v8.1.1.

NHS Scotland & Northern Ireland – Patient Balance on Patients Financial window displays incorrect value

A defect which resulted in an incorrect figure being shown on the patient financial window after treatment was completed on the Treatment Tab has been fixed in R4+ v8.1.1.

NHS Northern Ireland – Blank Registration Claims cannot be moved back to Not Ready

A defect which resulted in being unable to reset rejected child registration claims has been fixed in R4+ v8.1.1.

NHS Northern Ireland – Treatment Code 2571 Triggering the Quantity narrative

A defect which resulted in code 2571 prompting for item quantity this was incorrect and has been fixed in R4+ v8.1.1.

Enhanced EDI Reconciliation – Unable to Reconcile 0 UOA Orthodontic End of message claims

A defect which resulted in being unable to settle orthodontic claims where an End Message response is received in a Schedule has been fixed in R4+ v8.1.1.

Patient Appointment Tab – Details do not refresh when updating Appointments by using the Jump to Planner button

A defect which resulted in appointments details shown in a Patients Appointment tab being out of date has been fixed in R4+ v8.1.1.

Patient Appointment Tab – Displayed Audit Log missing Extra Info

A defect which resulted in the extra info recorded where changes are made to an appointment not being shown in the Patients Appointment Tab has been fixed in R4+ v8.1.1.

Clinical Chart – Unable to chart Explant Treatment Codes

A defect which resulted in treatment codes assigned to the ‘Extraction of Implant’ category in Clinical Administration becoming unusable in Chart has been fixed in R4+ v8.1.0.

Clinical Chart – Cannot Delete Grouped Treatment Codes

A defect which resulted in users being prompted that they cannot delete an item which still has active stages, this has been fixed in R4+ v8.1.1.

Default Opening Hours – Resetting a User to the Default Opening Hours erases future Calendar Cycles without Warning

A defect which resulted in users not being warned that resetting a user to the configured clinics default opening hours will erase any custom patterns defined for that user has been fixed in R4+ v8.1.1.

Default Opening Hours – Resetting a User to the Default Opening Hours should not erase Historic Calendar Cycles

A defect which resulted in users past opening hour pattern being reset affecting reported out of hours appointments has been fixed in R4+ v8.1.1.

Patient Record – Manually entering a Date of Birth Results in an Incorrect Warning Message

A defect which resulted in the user being prompted to enter a valid Date of Birth if the Date of Birth was entered manually has been fixed in R4+ v8.1.1.

Springboard – Treatment Plans Widget never loads for larger Databases or Sites with many Dentists

A defect which resulted in the Treatment Plans widget never loading for sites with Large Databases or those with many Dentists has been fixed in R4+ v8.1.1.

Springboard – Treatment in Pipeline widget Financial Totals does not match the Treatment Pipeline List

A defect which resulted in the financial value shown for outstanding treatment being incorrect when compared to the value shown on the Treatment Pipeline List, this has been fixed in R4+ v8.1.

Custom Reports – Tooth Surfaces incorrectly inverted on Reports

A defect which resulted in tooth surfaces being inverted on user customized reports has been fixed in R4+ v8.1.1.

Management Reports – Returning incorrect Result when returning all Values

A defect which resulted in an incorrect result being returned when using management reports returning all options has been fixed in R4+ v8.1.1.

Practice Occupancy Report – Users with no Appointments booked in the Report Period Displays % Incorrectly

A defect which resulted in the Practice Occupancy Report showing results as ‘NaN’ instead of ‘0%’, this has been fixed in R4+ v8.1.1.

SMS Reminder Task failing to run in Non-UK regional setups

A defect which resulted in the SMS reminder task failing to run in non-regional configurations has been fixed in R4+ v8.1.1.

Minor display issue affecting the ‘Last Edited’ field on the Patient Temporary Note

A defect which resulted in the last edited line being partly hidden has been fixed in R4+ v8.1.1.

CS R4+ API Service – Send error with SMS messages containing £ symbols

A defect which resulted in SMS messages not sending to patients where the message contains a £ symbol, this has been fixed in R4+ v8.1.1.

Microsoft Office – Ribbon Bar accessibility and Documents opening behind R4+

A defect which resulted in the ribbon bar interface being unresponsive when launched and where office applications open behind R4+ has been fixed in R4+ v8.1.1.

Denplan – Cannot access Patient Data Exchange

A defect which resulted in users being unable to access the Denplan Data Exchange to synchronize Patient Details has been fixed in R4+ v8.1.1.

Software Imaging Integration – Romexis v4.6 updated

Changes in the latest Romexis software release resulted in the Chart Imaging Integration being affected, this has been fixed in R4+ v8.1.1.