Adjusting Charges

Related Training

Posting Charges, Payments, and Adjustments Recorded Class


If you need to adjust a charge that was submitted to insurance, you must first cancel the insurance claim. See Canceling and Resubmitting Insurance Claims.

To adjust a charge posted in error to a patient’s ledger:

  1. Find the patient for whom you want to adjust a charge and click the Patient Record tab.

  2. Select Financials > Ledger. The Ledger for window is displayed.

  1. Click on the procedure line to view the charge details. The Charge Details window is displayed.

  2. Click Adjust This Charge in the upper-right corner of the window. The Adjust This Charge window is displayed.

  1. Select Charge in Error or Wrong Amount.

  2. Charge in Error removes the entire charge; Wrong Amount enables you to enter the correct procedure fee.

  1. Enter the correct amount.

  2. Enter a note in the Comments field.

  3. Click Adjust Charge.

 

Related Topics

Adding New Insurance Payers

Editing Insurance Payers

Adding New Insurance Plans

Editing Insurance Plans

Setting Coverage Details and Benefits by Category on an Insurance Plan

Importing Coverage Details to an Insurance Plan

Setting Up Insurance Claim Processing

Managing Insurance Claims

Canceling and Resubmitting Insurance Claims

Submitting Secondary and Other Claims

Using ICD-10 Medical Diagnosis Codes and Submitting Medical Claims

Using CPT® Codes for Medical Billing

Viewing Insurance Claims Statistics

Processing Unbilled Procedures

Printing Insurance Claims

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