Working with Insurance

Viewing Insurance Claims Statistics

To view claim stats:

1. Click the location’s Home tab. The Home window displays the claim statistics at the bottom.

2. In the Claim Stats section, click one of the following to see the statistics:

• Unbilled Procedures Patients who have insurance, but claims have not been prepared for the services rendered.

• Active / Pending Claims Claims that have been submitted to an insurance company or are queued and pending submission.

• To Do / Follow Up Claims Claims that need action. These claims are filtered by:
  
  Needs Info
  Awaiting Attachments
  Awaiting Attachment Confirmation
  Pending Review
  All Providers
  All Payers
  All Dates

• Problematic Claims Claims that contain errors or encountered problems. These claims are filtered by:
  
  Rejected
  Denied
  Error
  Reopened
  All Providers
  All Payers
  All Dates

Related Topics

Adding New Insurance Payers

Editing Insurance Payers

Adding New Insurance Plans

Editing Insurance Plans

Setting Coverage Details and Benefits by Category on an Insurance Plan

Importing Coverage Details to an Insurance Plan

Setting Up Insurance Claim Processing

Managing Insurance Claims

Canceling and Resubmitting Insurance Claims

Submitting Secondary and Other Claims

Using ICD-10 Medical Diagnosis Codes and Submitting Medical Claims

Using CPT Codes for Medical Billing

Processing Unbilled Procedures

Printing Insurance Claims

Skill Sharpeners