Configuring OrthoTrac

Unlock Locked Out Users

If your office is using the Enable Strong Passwords HIPAA security option, a user is locked out of the software for 10 minutes if they fail to log in properly after five attempts. More...

To unlock a user's account:

1. Click Maintenance/Set-up and select Unlock Locked Out User, or select Functions > Maintenance/Set-up > Unlock Locked Out User from the menu bar.

2. Select the user name and click Unlock. The software displays a message stating, Users Unlocked Successfully.

3. Click OK to close the window.

Related Topics

Configuring OrthoTrac

Configuring OrthoTrac -- Terminology and Concepts

Setting Up Carriers

Setting Up the OrthoTrac Charting Module

Setting Up Database Fields

Setting Up the Daysheet

Setting Up Employers

Using the eServices Setup Window

Using the Form Editor

Setting Up Insurance Claim Options

Setting Up Office Expert

Setting Up Other Referral Sources

Setting Up Outside Doctors

Setting Up OrthoTrac Patient Flow Module Options

Setting Up Procedures

Setting Up the Schedule

Setting Up Security

Setting Up the Staff

Setting Up Statement Options

Using System Maintenance

Setting Up Ticket Messages

Setting Up the Timeclock

Setting Up Treatment Plan

Unlock Financial Roll

Using the Options Menu

Specifying Default Printers

Using the Standard Print Dialog Box