Managing Patient Accounts > Using the Contact Experts
The User Defined Contact Expert feature enables you to define new Contact Experts. You can set up User Defined Contact Experts to search for almost any information you have stored in PracticeWorks. You define the search criteria, and decide what information is displayed in each column of the results.
Setting up a User-Defined Contact Expert requires knowledge and understanding of PracticeScript, a programming language used in PracticeWorks. To learn more about this feature, see Defining Custom Contact Experts.
Selecting and Creating a New Contact Expert
Using the Appointment Confirm/Review Contact Expert
Using the Pending Page Contact Expert
Using the Recall Contact Expert
Using the Delinquent Accounts Contact Expert
Using the Insurance Claims Contact Expert
Using the Unscheduled Treatment Plans Contact Expert