Skill Sharpeners

Exercise 1:  Schedule an appointment.

To schedule an appointment:

  1. Find a date on the Schedule on which to schedule the patient.

  2. Select Schedule an Appointment. The Search Patients field is displayed.

  3. Enter the patient's name. The Appointment for window is displayed.

  4. From the Search for procedures drop-down list, select D0150 (comprehensive oral evaluation - new or established patient).

  5. Click Schedule Appointment. The Schedule is displayed.

  6. Click-and-drag the patient's name from the To Be Scheduled section to the time slot.

Exercise 2:  A patient calls and states they need to reschedule an appointment. The patient also indicates they would like an earlier appointment if one becomes available.

To reschedule an appointment and to put the patient on the Shortcall list:

  1. On the Schedule, find the appointment.

  2. Click the appointment. The Appointment Details window is displayed.

  3. Click Reschedule.

  4. Find a new date on the Schedule.

  5. Under To Be Scheduled, click-and-drag the patient's name to the new time slot. Because the patient would like an earlier appointment, if possible, you need to add them to the Shortcall list.

  6. On the Schedule, click the patient's appointment. The Appointment Details window is displayed.

  7. Click the Pencil icon in the upper-right corner. The Appointment Card is displayed.

  8. Under Appointment Info, in the Put on Shortcall field, select Anytime.

  9. Click Update Appointment.

Exercise 3:  You call to remind a patient of an upcoming appointment. The patient confirms the date, so you want to confirm the appointment on the Schedule.

To confirm an appointment:

  1. On the Schedule, find the appointment.

  2. Click the appointment. The Appointment Details window is displayed.

  3. Click Confirm. The appointment is displayed with a dark blue triangle in the upper-right corner.

 

Related Topics

Scheduling New Appointments

Editing Appointments

Adding Notes to Appointments

Adding Notes to the Schedule

Scheduling to Another Location

Scheduling Treatment Plan Appointments

Scheduling Teledentistry Appointments

Confirming Appointments

Canceling Appointments

Rescheduling Appointments

Using the Short Call List

Using the Recare List

Printing the Schedule