Using the Experts > Using Office Expert
Credit balance items enable you to access information about accounts with credit balances.
To define a credit balance item:
Select Tables > Practice > Practice Preferences. The Practice Data Entry window is displayed.
Select the Experts tab. The Experts window is displayed.
In the Office Expert Category field, select Credit Balance.
Click New. The Credit Balance Report window is displayed.
Set these options in the Report Criteria section:
Charge Cutoff Date—Excludes credit balances due to charges posted after a specified date.
Office—Name of an office location.
Provider—Name of a provider.
Click Ok.
Setting Office Expert Preferences
Defining Aged Receivables Expert Items
Defining Appointment Confirmation Items
Defining Appointment Status Items
Defining Claim Resubmission Items
Defining Deleted Transaction Items
Defining Insurance Claim Queue Items