The Patient Bridge Bulk Messaging feature streamlines communication with patients by enabling you to generate a targeted list based on unique criteria and to send ad-hoc messages quickly and easily via email, SMS, or letter. In addition to general messaging, you can send Virtual Waiting Room Forms.
Bulk Messaging should be utilized only to communicate with patients regarding their appointments, not for marketing purposes. Patient consent under the General Data Protection Regulation (GDPR) is not obtained for Bulk Messaging, and thus it should not be used for marketing communications.
Creating a New SMS Template for Bulk Messaging
Creating a New Email Template for Bulk Messaging