While the manner in which your office uses the Patient Flow module can vary, the basic patient flow sequence is as follows:
The patient checks in for his appointment using a computer in the lobby. The system records the time the patient is in the lobby and displays the patient's location on the computer screens at the front desk, the operatory, and so on.
When your staff is ready for the patient, a staff member moves the patient from the Lobby to the In Deck or Operatory. The system records the time the patient spends in this area and displays the patient's current location on the computer screens.
When the patient's treatment is finished, a staff member moves the patient from the Operatory to the Out Deck or Check Out area. The system records the time the patient spends in this area and displays the patient's current location on the computer screens.
Once a staff member moves a patient to Check Out, the patient is moved to Gone automatically.