Performing Insurance Functions > Using the OrthoTrac Electronic Claim Service
Practices within the United States that use the OrthoTrac electronic claim service can submit claims electronically that were previously submitted on paper.
Your operating system must reflect the United States as the selected country in its configuration. For more information on supported operating systems, check your system requirements.
To update a paper claim for electronic submission:
Select Functions > Patient Chart > Claims from the menu bar. The OrthoTrac Patient Lookup window is displayed.
Select a patient who has an existing insurance claim that was submitted on paper. The Claims window is displayed.
The responsible party for the patient must use an insurance carrier that is configured to accept electronic transmissions.
Select the existing paper claim and click Change. The Editing Claim Form window is displayed.
Click History. The Claim History window is displayed.
This option is disabled if a carrier does not permit electronic claims of the selected type and for continuation of treatment claims. Use the existing E-Service utility to submit continuation of treatment claims.
To change the status of the current claim, delete the printed date.
To change the claim type, select the claim type displayed at the bottom of the form.
Select Electronic from the Process Claim drop-down list.
Click Close.
Using the OrthoTrac Electronic Claim Service
Checking the Status of Electronic Claims
Sending and Receiving Electronic Claim Data
Downloading Electronic Claims Reports Automatically
Editing/Viewing Electronic Claims
Using Electronic Pre-Authorizations