Performing Insurance Functions > Using the OrthoTrac Electronic Claim Service
Errors in electronic claims display with an Error icon in the Status column. The reason for the
error is displayed next to the patient name. You cannot transmit the claim
batch while there are errors in the batch.
When correcting errors, you have several optionsoptions.
Remove the claims containing errors from the batch and transmit the rest of the batch.
Fix the errors from the Edit/View Electronic Claims Maintenance window.
Discard the entire batch.
This section contains the following topics:
Correcting Errors from the Edit/View Electronic Claims Window
Removing Errors from the Batch
Discarding an Electronic Claim Batch
Using the Recreate Function
Correcting Errors from the Edit/View Electronic Claims Window
Removing Errors from the Batch