Performing Insurance Functions > Using the OrthoTrac Electronic Claim Service
Errors in electronic claims display with an Error icon in the Status column. The reason for the error is displayed next to the patient name. You cannot transmit the claim batch while there are errors in the batch.
When correcting errors, you have several options.
This section contains the following topics:
Correcting Errors from the Edit/View Electronic Claims Window
Removing Errors from the Batch
Discarding an Electronic Claim Batch
Using the Recreate Function
Correcting Errors from the Edit/View Electronic Claims Window
Removing Errors from the Batch