Performing Insurance Functions > Using the OrthoTrac Electronic Claim Service > Methods of Correcting Electronic Claim Errors
If you have several claims with errors that are preventing you from transmitting a batch, use the Remove button to remove those claims from the batch. You can transmit the rest of the batch and then fix the errors in the original claim stored in the patient chart. More...
To remove claims with errors from the batch:
From the Edit/View Electronic Claims Maintenance window, select the claim containing the error and click Remove. The Remove icon is displayed in the Status column, indicating that the claim was removed. Repeat for all claims with errors.
When all errors are removed, click Transmit Electronic Claims.
Make the necessary changes to the original claims and regenerate the claims, following the steps described in Processing Electronic Claims.
Methods of Correcting Electronic Claim Errors
Correcting Errors from the Edit/View Electronic Claims Window