Performing Insurance Functions > Using the OrthoTrac Electronic Claim Service > Methods of Correcting Electronic Claim Errors

Discarding an Electronic Claim Batch

You can discard an electronic claim batch and create a new batch without retrieving a Transaction Report. Example

If you discard an entire batch, you must correct all claim errors in the patient chart. The Transmission Report provides a list of claims and any errors reported on each claim.

• Print this report before discarding the claim batch.

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To discard a batch:

1. From the Edit/View Electronic Claims Maintenance window, select a claim and click Remove. The Remove icon is displayed in the Status column, indicating that the claim was removed. Repeat for all claims.

2. Click Close. The software displays a prompt, asking if you want to discard the batch.

3. Click Yes. The claim batch is removed from the Electronic Claims Maintenance window.

Related Topics

Methods of Correcting Electronic Claim Errors

Correcting Errors from the Edit/View Electronic Claims Window

Removing Errors from the Batch

Using the Recreate Function