Managing Your Practice > Managing Collections

Writing Off a Balance with the BADDEBT Code

Use the BADDEBT adjustment code to credit an account and zero out the balance so that it no longer shows as an outstanding amount on the practice’s Accounts Receivable Report.

To write off a balance on a patient's account:

1. From the patient's ledger card, click Add Entry.  The Post New Entries to account window is displayed.

2. Select the correct producer initials in the Prod column.

3. Type BADDEBT in the Description column.

4. Type the amount to write off in the Credit column.

5. Click OK. The entry is displayed on the ledger.

Related Topics

Managing Collections

Entering a Check from a Collection Agency

Using the REFUND Code

Counting Patients Sent to Collections

Using the Accounts Still in Collections Contact Expert

Using the Sent to Collection Agency Form

Creating a Prompt for Patients in Collections

Turning Off Statement Printing for Collections Accounts

Accessing the Patient’s Ledger