Managing Your Practice

Managing Collections

When an office turns an account over to a collection agency, it has "sold" the debt to that company. The dental practice no longer owns the debt, and the staff should zero out the account holder’s balance so that it is no longer a factor on the Accounts Receivable Report.

Related Topics

Writing Off a Balance

Entering a Check from a Collection Agency

Using the REFUND Code

Counting Patients Sent to Collections

Using the Accounts Still in Collections Contact Expert

Using the Sent to Collection Agency Form

Creating a Prompt for Patients in Collections

Turning Off Statement Printing for Collections Accounts