What's New in Version 14.2.1

SoftDent, version 14.2.1, includes enhancements in the following areas:

CDT-2013 Codes

The latest edition of the Current Dental Terminology (CDT-2013) codes is included with this version of SoftDent.

When the CDT-2013 codes are installed, the following things occur:

Also, a Display Additional Info option has been added to the Express bar in the ADA/Transaction Codes window (List > ADA Codes > double-click a code > click OK). The ADA has provided additional information for some codes, and if you are viewing a code in the ADA/Transaction Codes window and the Display Additional Info option is enabled, you can click the option to view the additional code information.

When you open the software for the first time, a CDT 2013 End User License Agreement window is displayed. Read the license agreement carefully. If you agree to the terms, click I Agree to load the new codes.

See Using CDT Codes and Viewing ADA Code Descriptions for more information.

2012 ADA Claim Form

The ADA Dental Claim Form has been revised to incorporate key changes to the HIPAA standard electronic dental claim transaction.

The form enables you to include a diagnosis code (ICD-9-CM) when a specific diagnosis may have an impact on the adjudication of a claim; for example, when a procedure might minimize the risk associated with a patient’s oral health and a systemic health condition.

Select 200 # STANDARD ADA FORM 2012 Laser Form from the Insurance Forms Selection window to use the new form.

See Selecting Insurance Forms for more information.

Printing Discounts on Claim Forms

Some insurance companies are requesting that discounts posted to the patient's ledger be printed on the claim form.

For example: A patient comes in for a given procedure and is charged a fee but is also given a discount to waive the patient copay. In this case, the claim form would need to include the procedure being submitted as well as the line item for the discount that was provided.

A Print discount transactions on claim option has been added to the Claim Filing tab of the Insurance Plan window. If this option is selected, and the discount transaction is listed in the Discount Schedule window (System > Discount Schedule) and the date of service falls within the claim submission dates, the discount is printed on the claim.

See Adding Insurance Plans and Printing Discounts on a Claim Form for more information.

New York Medicare Claim Form Requires the Word "Same" in Certain Circumstances

New York Medicare requires the word "SAME" in box 7 of the New York Medicare Claim form if the patient and insured are the same person, and in box 4 if the patient is the insured person and Medicare is the secondary insurance.

The New York Medicare form—24 # NY Medicare CMS-1500 2006 Preprinted Laser Form—has been changed to meet this requirement.

See Selecting Insurance Forms for more information.

Show Ins Company Option Added to Patient Windows and Scheduler Windows

A Show Ins Company option has been added to the list of options in the Patient list and Patient windows, and the Daily Appointments and Book At A Glance windows. The option enables you to access the insurance company information for the selected patient. If a patient has more than one insurance, a window is displayed, asking you to select the insurance information you want to view.

See Understanding Patient List and Patient Window Options, Understanding Daybook Options, or Understanding Book At A Glance Window Options for more information.

Cell Phone Numbers Added to Patient Medical History Form

A Cell Phone field has been added to the patient and guarantor sections of the Patient Medical History form.

Next Recall Due On or After Date Now Shown On Recall Reports

A patient's next recall date is now displayed in a Due on or after: mm/dd/yy section in the Recall Info column of the Patient Recall reports.

See Running Recall Reports for more information.

Account Aging Report Updated

Additional information has been added to the Account Aging report which enables you to more clearly see your office's outstanding income.

The following changes have been made:

These changes enable you to see that your debit balances match your total outstanding income. Both of these amounts are displayed in blue.

See Running the Account Aging Report for more information.

Patient's Preferred Name Displays on Chart

If you have entered a patient's preferred name in the Nickname field on the Patient window, the nickname is now displayed in parentheses at the top of the patient chart.

Recover from Faircom Crash Utility

A utility that automatically runs the individual utilities required to recover from a Faircom crash has been added to the Utilities File menu in the Client/Server version of SoftDent. This utility combines the actions of the Rebuild/Reindex, Remake Scheduler File, and Scheduler Repair utilities.

See Running the Recover From Faircom Crash Utility for more information.