Posting Payments > Handling Discounts
Some insurance companies are requesting that discounts posted to the patient's ledger be printed on the claim form.
For example: A patient comes in for a given procedure and is charged a fee but is also given a discount to waive the patient copay. In this case, the claim form would need to include the procedure being submitted as well as the line item for the discount that was provided.
To print a discount transaction on a claim form, you must ensure that the following conditions are met:
The Print discount transactions on claim option is selected on the Claim Filing tab of the Insurance Plan window. See Adding Insurance Plans for more information.
The discount transaction must be listed in the Discount Schedule window. See Adding a Discount for more information.
The date of service of the discount transaction must fall within the claim submission dates.