Scheduling Appointments > Scheduling Appointments for New Patients

Handling Broken Appointments for a New Patient

If a new patient does not keep the appointment, select one of the following options:

• Reschedule the appointment:You can cancel and reschedule the appointment. See Canceling and Rescheduling Appointments.

• Place the appointment in the Tickler for future rescheduling:You can cancel the appointment and place it in the tickler. See Using the Tickler.

• Delete the new patient:You can set up the software to delete the new patient and new account records automatically when the Missed Appointment Report is generated. Information referencing the missed appointment is included in the report. To delete this information automatically, select Delete New Patients/Accounts When Printing The Missed Appointment Report in the Scheduler Settings window. See Setting Scheduler Defaults.