To add a letter recall template:
In Patient Bridge, click Communications.
Click Recalls.
Click Manage Templates.
Click Add Template.
From the Template Format drop-down list, select LETTER.
In the Template Name field, enter a name for the new template.
Type your message in the Content field. If you want to include patient data, select the appropriate option from the Insert merge fields drop-down list.
Letters are placed in a windows envelope so you do not have to put the patient's address on your letter.
Click Save.
Creating a New SMS Recall Template
Creating a New Email Recall Template