NEA FastAttach Integration

NEA FastAttach Attachment Statuses

The NEA Status column of the Insurance Claims window displays one of the following statuses for an electronic claim:

• Blank  For a claim whose insurance company does not have NEA payor information, as well as for existing claims created prior to installing the PracticeWorks software, version 7.0.5.

• Required  For a claim with procedure codes that require attachments to be sent but have not yet been created. The claim has not been submitted electronically. The attachment status is automatically set to Required if the insurance company is an NEA payor and the claim contains procedures that require an attachment.

• Not Sent  For a claim with attachments that were created but have not been assigned a NEA number.

• Pending  For a claim whose insurance companies do not want attachments until requested. The Pending status applies mainly to Delta Dental claims in which the electronic claim must be transmitted before the NEA attachment.

• Ignored  For a claim that originally had an NEA status of Required, but has already been submitted electronically.

• Rejected  For a claim whose attachments were rejected by NEA.

• NEA#xxxxxxx  For a claim whose attachments were successfully transmitted to NEA. This number is displayed in the claim’s Notes field and no longer has to be entered manually.

Related Topics

Configuring the NEA FastAttach Integration

Updating the Payor List

Creating an NEA Attachment

Viewing and Transmitting NEA Attachments

Accessing NEA From the Insurance Claims Window

Accessing NEA from the Practice Central Window

Accessing NEA from the Electronic Attachment Window