Correcting Errors After Generating Statements

If you receive errors after generating statements, follow these steps to correct the accounts:

  1. Use the OrthoTrac Software Patient Lookup window to search for the responsible party name and open the patient chart.

  2. In the Patient Information window, double-click the responsible party name and correct the missing or erroneous data. Click OK.

  3. In one of the patient’s financial functions windows, click Reports > Statements. The Generate a Statement window is displayed.

  4. Select the appropriate office address, if necessary, and click OK. The View Statement window is displayed.

  5. Click Print!

  6. Click Exit!

 

Related Topics

Running the Financial Roll

Generating and Printing Statements

Printing/Viewing Statements

Working with Generated Statements

Generating an Individual Statement

Skill Sharpeners