Making an Aging Adjustment

The adjust aging feature is used to re-allocate a patient balance that is past due. Example

A patient has a 90+ day past-due balance. The patient calls the office and explains the hardship, and you agree to drop the late fees by adjusting these off the account, and also to bring the account current. You then re-distribute the money showing as past due. The software defaults to everything due this month, with this amount selected. To change the amount, type the amount due this month, press Enter or Tab, and continue entering amounts in the boxes until the unallocated amount in the box at the upper-left is 0.00.

The new aging values remain in effect until the next time the account is automatically aged by running the roll. When the roll ages an adjusted account, it applies the values calculated (or entered) in the Adj (+/-) section of the Aging Adjustment grid, based on the date the adjustment was made.

To make an aging adjustment:

Select the Adjust Aging option button in the Financial Functions — Adjustments window. The software automatically enters the current balance on the This Month line in the New column of the Aging Adjustment grid.

In the Account to Adjust box, select whether you want to adjust the responsible party balance or the insurance balance.

The amounts shown in the Actual column of the Aging Adjustment section reflect the amount owed by the responsible party or insurance carrier for the selected patient only.

In the This Month field, type the amount to allocate to the current month’s balance and press Tab or Enter. The software moves any remaining amount down to the 31 to 60 Days line. Continue to spread the remaining amount until the entire current balance has been re-allocated.

Type a comment explaining the adjustment.

Click the Post Transactions button to update the account.