Using the ePostings Service

The ePostings Service enables you to electronically receive insurance payment information from participating insurance companies. The information received through ePostings functions as an electronic Explanation Of Benefits.

To enroll in ePostings, contact your eServices representative.

The procedures for using the ePostings service are:

Your office submits claims through eClaims.
The insurance company sends the eClaims clearinghouse information about the payment.
The eClaims clearinghouse sends the ePostings data to your office, where it is processed by SoftDent.
The software notifies you (through Practice Central or Office Expert) that ePostings records are ready for review.
You open the ePostings Payment Viewer window and review the ePostings payment information.
You ensure that all of the claims for the payment match up to the existing SoftDent claims. When all of the claims match, you can post the payment.

If the ePostings records are for a payment by check, versus an electronic funds transfer, you might have to wait until you receive the check before posting.