eServices > Using the ePostings Service

Using the ePostings Adjustments Window

When your office receives an ePostings payment file from the clearinghouse, adjustments are applied based on the codes found in the ePostings Adjustments window. The ePostings Adjustments window helps SoftDent apply adjustments to the appropriate amounts (Patient, Write-Off, Other Ins, and so on).

If an ePostings adjustment code exists for the Group/Reason adjustment code combination, the adjustment is applied based on the action specified in the ePostings Adjustments window.

Example:Group Code (CO), Reason Code (12), Action (Apply to Patient) causes the adjustment amount to be applied to the patient amount instead of the write-off amount.

If no ePostings adjustment code exists for the Group/Reason adjustment code combination, the adjustment is applied to the Other Adj amount, which causes you to distribute the payment.

Because offices can apply adjustments (Write-Off or Patient) in several ways, the ePostings Adjustments window enables you to change how adjustments are applied, instead of having to manually distribute the amount every time.

Example:Contractual Obligations are usually considered a write-off; however, there might be instances, based on the reason code, where your office wants to apply the adjustment to the patient amount.  Instead of having to manually do this every time you encounter this adjustment, you can use the ePostings Adjustments window to specify how to apply this adjustment (WO, Patient, Other) in the future.

Several codes come pre-loaded. You can edit these codes and add your own codes to suit your practice's business needs.

Related Topics

Adding an ePostings Adjustment Code

Editing an ePostings Adjustment Code

Deleting an ePostings Adjustment Code

Running the ePostings Adjustment Actions Report