Managing Your Practice > Using the Appointment Book > Scheduling Appointments
PracticeWorks keeps all appointments that are canceled or failed but that need to be rescheduled in the Pending page. When you need to fill openings in your Appointment Book, you can search for Pending page appointments that meet specific criteria to fill them.
To view the Pending page, use the following methods:
From the ApptBook menu, select View > Pending page.
From the Experts menu, select Contact Expert > Pending page.
From the Toolbar, select the Pending Page icon.
From the Office Expert, select the Pending page notice and click Take Action.
To view pending appointments as a page of the appointment book:
From the ApptBook menu, select View > Pending page. The Show Pending Appointments window is displayed.
Select the appropriate option for each of the following fields:
Producer
Treatment classes to include
Appointment types to include
Show ONLY "sooner if possible" appointments
Appointment length between
Production value between
Click OK.