Defining ePostings Adjustment Actions

Because offices apply adjustments in different ways, PracticeWorks enables you to define adjustment actions for specific group/reason combinations. The actions you define are applied automatically when the claims are loaded into the software, but can still be changed manually as needed.

To define new ePostings adjustment actions:

Select Actions > ePostings Service > ePostings Adjustment Actions. The ePostings Adjustment Actions Pick List is displayed.
Click Add. The ePostings Adjustment Action window is displayed.
In the Group field, use the drop-down list to select a group, such as Patient Responsibility or Corrections and Reversals.
Click Select a Reason. The ePostings Adjustment Description Pick List is displayed.
Select a reason for the adjustment and click OK. The Reason Code is displayed in the Reason field.
In the Action field, select the action for the software to perform when this Group/Reason combination is used, such as Apply to Patient.
Click OK. The adjustment action is added to the pick list.