The pending page contains a list of patients who have cancelled or missed appointments. The Pending Page Contact Expert is commonly used to reschedule.
To use the Pending Page Contact Expert:
Select Experts > Contact Expert > Pending Page. The Pending Page List Already Exists window is displayed.
To create a new list using criteria that you designate, select Generate new Contact Expert. The Pending Page Contact Expert Criteria window is displayed.
Set the criteria that you want, and click OK.
Delinquent Accounts Contact Expert
Insurance Claims Contact Expert
Unscheduled Treatment Plans Contact Expert