Making Charge Adjustments

Charge adjustments are used for adjusting non-contract charges from a patient ledger and patient tracking record; for example, retainer replacement charge, broken bracket charge, panoramic x-ray charge, and so on.

Use this adjustment for:

A charge posted for the wrong dollar amount
A charge posted to the wrong patient/responsible party

To make a charge adjustment:

Select the Charge Adjustment option in the Financial Functions—Adjustments window. The charges available for adjustment are displayed in the center of the window.
Select the charge you want to adjust. A default comment is displayed in the Comment section. Add a comment at the end of this comment, or select the default comment and replace it.
Click Posted in Error. The Posted in Error window is displayed, showing a description of the procedure and all accounts that are affected by the adjustment.
Click OK.