Working with Reports > Creating Schedule Reports > NoShow Report

Working with the NSHW Recall List

When working with the NSHW recall list:

1. Print the recall list by selecting Reports > Schedule > Recall List.

2. Select Alpha and type NSHW. This is not case-sensitive.

3. Select Include Address.

4. To further narrow the list, you can select other options.

   • Specific Recall Type — The original appointment type is automatically transferred to this field.

   • Location and Doctor

5. Review the list for the date in the Comment column. The original appointment date is automatically transferred to this field.

6. Send recall cards or call patients to reschedule appointments. More...

   • If you have pre-printed recall cards and only a few that need to be sent, you can use the list to address those cards by hand.

   • Use the Recall Labels function to print labels for pre-printed recall cards — print for the same criteria used to print the recall list.

   • Use the Recall Cards function to print a custom message and address the cards. Use the same criteria to print the recall list. The message can be a general “Need to call the office to reschedule” reminder, or more specific “Your appointment has been scheduled on mm/dd.” See Printing Recall Cards for more information.

Related Topics

NoShow Report

Print the NoShow Report and Delete the Day

Print No-Show Letters

Schedule Appointment/Cancel NSHW Recall