Sending Recare Notices to Patients

You can:

• Specify different recare procedures for adults and children.

• Use alternating recare notices for procedures performed on alternating visits.

You can set up:

• Separate recare notices for a different class of dental care; such as, orthodontics.

• Set up specific recare notices for individual patients.

Using the Recare feature, you can generate:

• Letters

• Postcards

• Labels

• Merge files

• Telephone lists

Example:You might call patients who are due to receive their first recare notice, send postcards to those due for a second notice, and send a letter to those patients due for a third notice. You must generate a separate report for each format and indicate which patient group is due to receive that notice.

Using Instant Recare, you can schedule a patient’s recare visits before he leaves your office.

The following factors determine the time slot for a recare appointment:

• Last exam date for the patient

• Recare interval

• Recare procedure set in the patient record

• Time units required for the appointment

• Patient's preferred hygienist

• Doctor's availability

• Office hours

• Preferred days and times for the patient

When a patient is overdue for recare appointment, the following reminders are available:

• The patient record is displayed in blue text and the Overdue For Recare button is displayed in the Patient List window Alerts column.

• The date in the Next Recare due on or after: field is displayed in red text in the Patient window.

• The Next Exam Due field is displayed in red text in the Transactions window.

• An ***Overdue*** alert is displayed next to the Last Exam field in the Patient Appointments window.

• The Recare Overdue reminder is displayed in the title bar of the Patient List and Patient Appointments windows.

• If a patient has a red medical alert and is overdue for a recare appointment, the record text is displayed in red in the Patient List window.

Related Topics

Setting Up Recare Appointments

Running Recare Reports

Scheduling Recare Appointments

Clearing Recare Notices