It is not recommended that you run SoftDent Utilities on a weekly, monthly, or yearly basis. You typically run utilities in case of database corruption, most commonly expressed as SDWin DBM Error, File No. ### Error = #. There might be other instances where utilities are used to resolve or troubleshoot an issue. You should run utilities only when you are instructed to do so by a SoftDent technical support representative.
The following Maintenance menu utilities are available:
Purge Audit Trail Records
Contact Compression
Delete Orphaned Patients and Transactions
Delete Treatment Plans
Rebuild SoftDent Image Database
Delete Archived Letters
Delete Dangling TeamTalk Notes
Delete History Appointments
Remap ADA Codes
New Area Code Boundaries
Add/Delete User Codes
Find/Replace IDs, Change Doctor
Fix Dr $
Remap Provider
Change ADA/CPT/Transaction Code
Reset Insurance Rollover Date
View Unsettled Visanet Transactions
Fix Balance Mismatch
Fix Phone Records
Fix Patient Insurance Links
Set Up Account Automated Statements Service Options
You can also run several utilities from the menu:
Receivables Totals
Instant Recare Codes Setup
Transaction History Maintenance
Running Receivables Totals Utilities
Running the Purge Audit Trail Records Utility
Running the Contact Compression Utility
Running the Delete Orphaned Patients and Transactions Utility
Running the Delete Treatment Plans Utility
Running the Rebuild SoftDent Image Database Utility
Running the Delete Archived Letters Utility
Running the Delete Dangling TeamTalk Notes Utility
Running the Delete History Appointments Utility
Running the Transaction History Maintenance Utilities
Running the Remap ADA Codes Utility
Running the New Area Code Boundaries Utility
Running the Add/Delete/Replace User Codes Utility
Running the Find/Replace IDs Utility
Running the Change Doctor Utility
Running the Remap Provider Utility
Running the Instant Recare Codes Setup Utilities
Running the Change ADA/ CPT/Transaction Code Utility
Running the Reset Insurance Rollover Date Utility
Running the View Unsettled VisaNet Transactions Utility
Running the Fix Balance MisMatch Utility
Running the Fix Phone Records Utility
Running the Fix Patient Insurance Link Utility
Running the Set Up Account Automated Statements Service Options Utility