Data retained in your system depends on your system's hard drive. To decrease the possibility of a hard drive failure affecting your practice’s information, you should back up your data each day your system is used. When you perform a backup, you copy data from the computer’s hard drive to a separate medium. If data on your hard drive is lost or corrupted, you can typically perform a restore procedure, which copies the data from your most recent backup media onto the hard drive to restore it.
It is recommended that you work with your hardware vendor to create and maintain a backup routine that is specific to your practice.
The SoftDent practice management software includes specific features that enable backup. For more information, see Establishing a Backup Routine to establish your backup procedures.
Note: If your office uses the eForms module, configure your blackout period so that eForms are not transmitted during your scheduled backup time. For more information on configuring eForms settings, access the eForms help.
If you have multiple sets of data residing in multiple locations, be sure to back up each set.
Scheduler data files must be backed up separately from the data files in your practice management software. For more information, see Using the Database Extractor Utility.
The installer of the backup system should test the system to confirm that it operates properly and saves all the necessary data. Make sure you understand the methods for verifying your backup system. Consult your hardware technician to provide specific steps for your office.