Reversing or Adjusting a Payment

To credit a charged amount to a patient’s credit card:

  1. From the patient’s ledger, click Easy Pay. The Easy Pay Main Tasks menu is displayed.

  2. From the Main Tasks menu, select Tran History & Reversals. The Tran History & Reversals window is displayed with a list of transactions.

  3. Select the transaction you want to adjust, and select one of the following from the menu on the left:

  1. Swipe the credit card or enter the card’s information into the appropriate fields.

  2. Enter the appropriate adjustments.

  3. From the menu on the left, select Credit Now.

  4. Select Save, Print, and Return.

  5. Exit the Easy Pay software.

 

Related Topics

Using Easy Pay to Accept Payments

Accepting an Immediate Credit Card Charge

Accepting a One-Time Payment

Accepting Annual / Time Span Payments

Accepting Recurring Payments

Settling New Authorizations