Required Fields for the OrthoTrac Electronic Claim Service

 

Window Name

Required Fields

Patient Information (Patient Chart)

  • Name

  • Address

  • Birthday

  • Sex

  • Start Date

See Adding Patient Information for more information.

Responsible Party Information

  • Name

  • Address

  • Birth Date

  • Insured ID or Social Security Number

  • Relationship

  • Insurance Carrier

See Adding Responsible Party Information for more information.

Staff Maintenance

  • Dr. Name

  • Phone

  • Address

  • Social Security Number or Tax Identification Number

  • License

  • Provider #

  • ECS Location (assigned by Carestream Dental Electronic Services)

  • If Applicable: Medicaid #, BC/BS #, Delta #, Association #

See Adding Staff Members for more information.

Location Maintenance

  • Practice Name

  • Phone Number

  • Street Address

  • City, State, Zip Code

  • Social Security Number or Tax Identification Number

See Adding Locations for more information.

Insurance Carrier Information

  • Carrier Information section — Name, Address (City, State, and Zip), Release, Assign

  • Employer Information section — Employer Name, Policy Number (Group ID)

  • Claim Processing section — Process Claim (electronic), Payer, Claims Office, Continuation of Treatment, Claims Office, Continuation of Treatment Override (if applicable)

See Setting Up Carriers for more information.

Procedure Code Maintenance

  • ADA Code

  • Insurance Amount

  • Insurance Description

See Setting Up Procedures for more information.

Insurance Claim Options

  • Social Security Number or Tax Identification Number

  • Monthly Comment

  • ADA Code for Continuation of Treatment

See Setting Up Insurance Claim Options for more information.