NEA FastAttach Software Integration Module
To access the Electronic Claims Insurance Queue window, select Billing > Insurance Processing > Create Electronic Claims Batch.
The Electronic Claims Insurance Queue window indicates whether an attachment is required for a claim, or if it has already been sent or received by NEA.
If an attachment is required, the claim is automatically put on hold so it cannot be transmitted before the attachment is sent. If you manually remove the On hold status and send the claim electronically, the NEA Status changes to Ignored.
Send the attachments to NEA before sending a claim so that the NEA tracking number is updated in the claim. A few insurance companies require that the claim be sent first; this is indicated in the NEA payer list.
The NEA Status column displays one of the following statuses for each claim:
You can highlight a claim in the queue, right-click, and select from the following actions:
Change NEA StatusChange NEA Status
Create/Edit Claim AttachmentCreate/Edit Claim Attachment
Delete Claim AttachmentDelete Claim Attachment
View Claim Attachment HistoryView Claim Attachment History
Submit AttachmentsSubmit Attachments
Update Claim NEA StatusUpdate Claim NEA Status
The new right-click menu options are also available in the Insurance Processing Queue window for claims that have been changed from paper to electronic.
Click Details to display the Claim Detail window for the selected claim.
NEA FastAttach Software Integration Module
Setting Up the NEA FastAttach Software Integration