Running the End of Day Call Backs Report

The End of Day Call Backs report generates a list of appointments that are flagged for a follow-up call at the end of the day. Appointments are flagged for a follow-up call when the Call Back Needed option is selected in the ADA/Transaction Codes window for a scheduled procedure, or the Follow-Up Call option is selected in the patient’s Transactions window.

Sample Report

To generate the End of Day Call Backs report:

Select Reports > End of Day Call Backs or select Reports > Recare/Appt > End of Day Call Backs. The Output Options window is displayed.
Select an output option and click OK. The Report Setup window is displayed.
Select the starting and ending dates from the drop-down lists.
Select an option:
To restrict the report to a specific provider:
To include the account guarantor’s name and telephone numbers in the report:

Click OK.