Submitting and Tracking Claims > Using National Electronic Attachments, Inc. (NEA) Services > Creating Attachments to Send to NEA

Creating Attachments During Checkout

To create attachments during the checkout process:

  1. In the Transactions window, add a transaction requiring an attachment and click Close. The Checkout Dialog box is displayed.

  2. Click Submit Insurance and OK (Process). The Transaction Submission window is displayed.

  3. Select the transaction date range and click OK. The Claim window is displayed.

  4. Verify the claim information and click OK. The Submit window is displayed.

  5. Click OK. The Send Attachments to NEA window is displayed.

  6. Select the document or image to attach to the claim and click Add.

  7. If the image you want to attach is not in the list at the top of the window, click Launch NEA and create the image you need.

The NEA Image Information window is displayed.

  1. Select an image from the Type drop-down list.

If you select X-Ray, select the orientation and x-ray date from the drop-down lists.

Click OK. Repeat steps 6 and 7 for each additional image.

  1. Type narrative information in the Narrative section of the window.

  2. If you are creating a previously submitted claim, type the reference number in the Payer Reference # field.

  3. If you have not yet filed the claim and you are attaching images to be sent at the same time as the claim, you do not need to enter a reference number.

  1. Select one of the following:

    1. To send attachments immediately, click Launch NEA. A message asking to add an attachment history for the claim is displayed. Click Yes or No. The FastAttach software is displayed.

    2. To batch the attachment, click Send Later. A message asking to add an attachment history for the claim is displayed. Click Yes or No.