The server is the computer on which SoftDent Scheduler data resides and from which the FairCom Server should always be started. A new installation copies all software files to the hard drive of the server.
Do not install SoftDent Scheduler onto a server machine using the Windows Vista operating system. See the current System Requirements documentation for more information.
If you are installing on a server running Windows 10 or higher, you must download .NET Framework 3.5 before you can install SoftDent Scheduler.
To install .NET Framework 3.5 on a server running Windows 10 or higher:
Right-click Start and select Control Panel > Programs and Features. The Uninstall or Change a Program window is displayed.
Select Turn Windows features on or off. The Windows Features window is displayed.
Select .NET Framework 3.5 (includes .NET 2.0 and 3.0) and click OK. A window is displayed, stating that Windows needs files from Windows Update to finish installing the feature. Click Download files from Windows Update.
When the .NET Framework 3.5 download is finished, continue with the SoftDent installation instructions. See Installing_SoftDent_on_the_Server for more information.
If you are installing on a server running Windows Server 2016 Standard or higher, you must download .NET Framework 3.5 before you can install SoftDent Scheduler. You must also enable the Desktop Experience feature in Windows Server 2016 Standard or higher.
To install .NET Framework 3.5 on a server running Windows Server 2016 Standard or higher:
Right-click Start and select Control Panel > Programs and Features. The Uninstall or Change a Program window is displayed.
Select Turn Windows features on or off. The Server Manager window is displayed.
Select Manage > Add Roles and Features. The Before You Begin window is displayed.
Click Next. The Installation Type window is displayed.
Role-based or feature-based installation is selected by default. Click Next. The Select Destination Server window is displayed.
Select a server from the server pool is selected by default. Click Next. The Select Server Roles window is displayed.
Click Next. The Select Features window is displayed.
Select .NET Framework 3.5 Features and click Next. The Confirm Installation Selections window is displayed.
Select Restart the destination server automatically if required. A prompt is displayed, asking if you want to allow automatic restarts.
Click Yes.
Click Install.
When the .NET Framework 3.5 download is finished, continue with the instructions for Enabling the Desktop Experience Feature, below.
To enable the Desktop Experience feature in Windows Server 2016 Standard or higher:
Launch Server Manager Dashboard.
Select Add roles and features. The Add Roles and Features Wizard is displayed.
Click Next three times. The Features option on the left side of the window is selected.
Scroll down to and expand the User Interfaces and Infrastructure option, and select Desktop Experience.
Click Add Features on the next window that is displayed, and then click Next. The Confirm Installation Selections window is displayed.
Click Install.
Click Close. You might be prompted to reboot the server.
Continue with the instructions for Installing SoftDent on the Server, below.
To install SoftDent Scheduler on the server:
Verify that all other programs on the server are closed, navigate to the folder where the Installer files are saved, and click the downloaded ISO file. The Directory window is displayed.
Double-click InstallMenu.exe. The SoftDent Scheduler Installation window is displayed.
OR
If you are running Windows 10 or later, the AutoPlay window is displayed.
Click Run InstallMenu.exe. The User Account Control window is displayed.
Click Yes. The SoftDent Scheduler Installation window is displayed.
Select Install SoftDent v19.1.2, FairCom (tm). The Client Server Installation Confirmation window is displayed.
Select I have recently purchased a Faircom license and am ready to install SoftDent Client/Server, and click Continue installing Client Server. The Carestream SoftDent Application Suite - InstallShield Wizard Welcome window is displayed.
Click Next. The Setup Type window is displayed.
OR
One of the following might occur:
If the installer detects that the server does not meet the minimum requirements necessary to run SoftDent Scheduler v19, the Readiness Checker window is displayed.
The Readiness Checker verifies that your server or workstation meets the (minimum or recommended) system requirements for SoftDent Scheduler Software v19. It does not check any peripherals on your network.
A red x indicates an area where the server does not meet the minimum requirements. Click OK. The Carestream Application Suite—InstallShield Wizard window is displayed.
Click OK. The installation ends.
See the SoftDent Scheduler System Requirements for more information.
If the installer detects that the server meets only the minimum requirements necessary to run SoftDent Scheduler v19, the Readiness Checker window is displayed.
The Readiness Checker verifies that your server or workstation meets the (minimum or recommended) system requirements for SoftDent Scheduler Software v19. It does not check any peripherals on your network.
A yellow checkmark indicates an area where the server meets only the minimum requirements. Click OK. The Question window is displayed.
Do one of the following:
Click No to stop the installation. See the SoftDent Scheduler System Requirements for more information.
Click Yes to continue with the installation. Your system performance may not be optimal. The Setup Type window is displayed.
Select Complete. To install the application in the default directory, C:\Program Files (x86)\Carestream\Carestream SoftDent Application Suite (64-bit machines) or C:\Program Files\Carestream\Carestream SoftDent Application Suite (32-bit machines), click Next.
Tip: To select a
different directory, click Browse,
select the directory, click OK,
and click Next.
The Warning: Confirmation Required window is displayed.
Read the message, select This is my server machine; please continue installing, and click Next. The Ready to Install the Program window is displayed.
Click Install. The Welcome window is displayed.
Read the welcome message, and click Next. The Choose Destination Location window is displayed.
To install the application in the default directory, C:\Server, click Next.
Tip: To select a
different directory, click Browse,
select the directory, click OK,
and click Next.
Several installation windows are displayed while files are copied to your computer. After all files have been installed, the InstallShield Wizard Complete window is displayed.
Select Yes, I want to restart my computer now, and click Finish.
You can now activate and start the FairCom Server. See Starting and Shutting Down the FairCom Server Software.
Registering a New Software Installation
Installing SoftDent Scheduler on a Workstation