Utilities > Using Maintenance Menu Utilities

Running the Scheduler Repair Utility

Run this utility to repair a corrupt scheduler data file.

Example:If you have phantom appointments, you may be instructed to run this utility.

Run the Missed Appointments report and save a backup before running this utility.

• Do not run this utility unless you are instructed to by a technical support representative.

To repair a corrupt scheduler data file:

1. Instruct all users to exit the software.

2. Select Start > All Programs > SoftDent Software > SoftDent Utilities. The SoftDent Login window is displayed.

3. Type your user name and password and click OK. The SoftDent Utilities window is displayed.

4. Select Maintenance > Scheduler Repair. A message informs you to run the Missed Appointments report and save a valid backup before running this utility.

5. Click OK. The Scheduler Repair window is displayed.

6. Verify the current date and click OK.

7. Select the date range to repair from the drop-down lists.

8. To update the patients' next appointment dates, select Update the Patients Next Appointment Dates.

9. Click OK twice.

10. When the technical support representative tells you to, restart the software.