eServices > Using the eClaims Service > Sending Claims

Validating Claims

The validation process checks all electronic claims for errors.

To validate claims:

  1. Select an option:

  2. In the eServices window:

  3. From the main menu:

  4. In the Claim Submission List window:

If warning messages are displayed, read them and click OK.

After validation, the Validation Report Options window is displayed.

  1. The Claim Submission List window shows the status of each claim and the number of claims that passed validation. Claims that did not pass validation are displayed in red. A claim with a warning message is transmitted, but the insurance company may request additional information before processing the claim.

  1. In the Validation Report Options window, select an option:

  2. To show the validation warnings in the report:

  3. To preview the report:

  4. To print the report:

  1. Click OK. The Validation Error report explains the data that is missing or incorrect on each claim. If a corrected claim still displays an error, click Load and then Validate to revalidate the claim.

  2. For explanations of validation errors and warnings, see the eServices online Help.