Setting Billing Statement Defaults

To set billing statement defaults:

  1. Select System > Change System Settings > Billing Statements. The Billing Statement Settings window is displayed.

  2. Click Edit.

  3. Type the minimum amount due for which statements are generated in the Minimum Amount Due to send statement field.

  1. Select your preferences:

  2. To generate statements for accounts with outstanding insurance claims and at least the minimum amount due, select Send Statement if there is at least the minimum amount due.

  3. To generate statements for accounts with outstanding insurance claims but no amount due, select Send Statement if there is no amount due.

  4. To generate a statement asking for payment of the amount due, select Ask for payment of amount due; (otherwise ask for full account balance).
     

  5. Type the annual percentage rate to calculate the monthly percentage rate automatically and vice versa.
     

  1. To set up billing charges for overdue accounts, type the amount in the Apply to overdue accounts field and select the number of days an account must be overdue before the charge amount is applied from the For accounts overdue more than _ days drop-down list.

Example:

  1. To set up finance charges, do the following:

  2. Type the monthly or annual percentage rate.

  3. Select the number of days accounts must be overdue before charges are applied in the For accounts overdue more than _ days drop-down list.

    To disable finance charges, select 0. Charges are not disabled for account user codes F3, F6, or F9. For more information, see Using Finance Charge User Codes.

  4. Type the minimum account balance to which charges are applied in the Minimum Account Balance to Apply field.
     

  5. The minimum balance must be at least $0.01 more than the minimum amount due.

  1. To bill only the largest amount, select Use Billing OR Finance Charge, whichever is greater. To apply both charges, deselect the option.

  2. Do one of the following:

  3. To request payment within a specific number of days of the billing date, select days from billing date _ and type the number of days in the field.

  4. To request payment on a specific day of the month, select day of the month _ and type the day in the field.

  5. To exclude a date by which payment is due, select do not show Due By date.

  1. To send one statement within a specified number of days, select Enable Cycle Billing and type the number of days between billing statements in the Cycle Billing Period (minimum number of days between statements for an account) field.

 

Billing Statement Generation Cycle

Cycle Billing Period

Statement Receipt

Weekly

25 - 28 days

If you send out billing statements every week, type a number within this range in the Cycle Billing Period (minimum number of days between statements for an account) field to ensure that a patient does not receive two billing statements within a 25- to 28-day cycle.

Bi-Monthly

15 - 16 days

If you send out billing statements every two weeks, type a number within this range in the Cycle Billing Period (minimum number of days between statements for an account) field to ensure that a patient does not receive two billing statements within a 30-day cycle.

Monthly

7 days or less

If you send out billing statements once a month, type a number within this range in the Cycle Billing Period (minimum number of days between statements for an account) field to ensure that a patient does not receive two billing statements within a 35-day cycle.

  1. To display a message prompting you to generate a billing statement when posting a final insurance payment that leaves an account balance, select Ask to send statement after final insurance payment.

  2. Select from the following:

  3. To use the Automated Statements Service, select Enable Automated Statements Service. A message is displayed, asking you to contact eServices sales to enable the option. Click OK.

  4. You must have Run the Billing Statements security rights to select this option.

  5. Select Enable Online Statement Service if you want to send online statements to patients.

  6. You must be enrolled in Automated Statements in order to use this service.

  1. Click OK and click Close.