eServices > Using the eReminders Service

Running eReminders Reports

The eReminders service contains two reports that enable you to monitor your practice's eReminders activity:

• eReminders report:Lists the reminders sent to patients, as well as additional details about each patient's appointment.

• Revenue Analysis report:Displays the number of missed appointments, the percentage of total appointments, and the lost revenue for a specified date range.
  
  Important: The Save appointment(s) to history when transaction is posted option in the Scheduler Settings window (System > Change System Settings > Scheduler) must be selected in order to use the Revenue Analysis report. You must also run the Missed Appointments Report at the end of each day (or the beginning of the next day) in order to commit any posted appointments to history.
  

• You can quickly access reports with pre-defined eReminders criteria in Practice Central. Click the Delivery report or No Confirmation report links under the eReminders section.

To run eReminders reports:

Select System > Modules > eReminders > eReminder Reports. The eReminders Reporting window is displayed.

For additional information, see the eReminders online help by clicking the ? button or pressing F1 in an eReminders window.