Submitting and Tracking Claims > Using National Electronic Attachments, Inc. (NEA) Services

Associating Insurance Companies with NEA Payors

After you set NEA preferences, you must set up the participating insurance companies with the corresponding NEA payors.

• The insurance plan linked to any company associated with an NEA payor must also be ECS capable.

To set up an insurance company with an NEA payor in the software:

1. Select List > Ins Co. The Insurance Co List window is displayed.

2. Double-click the insurance company to associate with a payor. The company record is displayed in the Insurance Co window.

3. Type the information in the ECS Information section of the window.

4. Click the NEA Info tab.  

5. Select a payer from the Payer drop-down list.  The NEA payer ID is displayed next to the field, and information for sending attachments to the payor is displayed in the Message field.

6. Click OK.

7. Click Close.

8. Repeat steps 2 through 7 for all of the insurance companies that work with NEA payors.