eServices > Using the ePostings Service

Understanding the Completed ePostings Payment Detail Window

The Completed ePostings Payment Detail window enables you to view the completed and matched claims belonging to the ePostings payment you selected in the Completed ePostings Payment window.

The left half of the list at the bottom of the window contains information about a specific SoftDent transaction. The right half of the list contains information about an ePostings line item. Since these claims have already been matched and the payment has been posted, all distribution discrepancies are resolved.

To view the detail of completed ePostings payments:

1. Select Insurance > Insurance Payments > ePostings > Completed ePostings Payments. The Completed ePostings Payment window is displayed.

2. Double-click a payment. The Completed ePostings Payment Detail window is displayed.

3. Use the Sort By options at the upper right of the window to sort claims by date of service, claim ID, or patient.

4. Select a claim, and use the following options from the Express bar to view additional information about the claims:

3. View Associated Claim:View Associated Claim:

   Select this option to open the Claim window and view the claim information.

4. View Original ePostings Data:View Original ePostings Data:

   Select this option to display the ePostings payment data for the selected claim as it was received from the clearinghouse.

5. View/Add Notes:View/Add Notes:

   Select this option to display the ePostings - View/Add Notes window, where you can view existing notes or add notes associated with the selected ePostings payment.

6. Review:Review:

   Select this option to display the Document Review window for the selected ePostings payment.

5. Click Close.