Using Electronic Services

Setting Up Communications

To set up communications:

1. From the Electronic Services window, select Set Up > Modem. The Modem Settings window is displayed.

2. In the Provider TIN field, type the provider’s tax ID number.

3. In the Account No. field, type your electronic services account number.

4. In the following fields, keep the default settings:

5. Parity

6. Data Bits

7. Stop Bits

8. Transmit

9. Receive

10. Script Match

11. Retries

5. To enable electronic claims submissions over the Internet, select Internet File Transfer settings. You must have an open Internet connection on the computer from which claims are submitted.

6. In the Phone Number field, verify the electronic services telephone number. If you must dial 9 before making an outside call, type 9 and a comma before the number.

7. In the Phone Type field, select Tone or Pulse.

8. In the remaining fields, keep the default settings unless instructed to change them by a technical support representative.

9. Click OK.

 

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