Back up data and shut down the FairCom Server before upgrading the software.
To upgrade SoftDent on a server:
Close SoftDent on the server and all other computers on the network.
Verify that all other programs on the server are closed, navigate to the folder where the Installer files are saved, and click the downloaded ISO file. The Directory window is displayed.
Double-click InstallMenu.exe. The SoftDent Installation window is displayed.
OR
If you are upgrading a server running Windows 10 or later, the Autoplay window is displayed.
Click Run InstallMenu.exe. The User Account Control window is displayed.
Click Yes. The SoftDent Installation window is displayed.
Select Install SoftDent v19.1.2, FairCom (tm). The Carestream SoftDent Application Suite - InstallShield Wizard Welcome window is displayed.
Click Next. A number of progress windows are displayed as the software is updated. When the upgrade is completed, the Update Complete window is displayed.
Click Finish.
Click Exit.
Restart the server after upgrading the software.