Performing an Upgrade

An upgrade installation updates existing files, adds new files, and removes outdated SoftDent files on the server. An upgrade installation does not overwrite existing SoftDent data.

The steps involved in upgrading to SoftDent v19.1.2 vary, depending on the software version you are currently running. For example:

Before you begin:

Downloading the Installer

Beginning with version 19.0.1, the SoftDent Installer is available via download from Carestream Dental's Dental Practice Management Software Download Service.

Save the SoftDent installer file to your server computer, and then follow the procedures in this document to perform an upgrade.

To download the Installer file:

  1. On your computer, go to https://softwaredownload.csdental.com/en-US. The Dental Practice Management Software Download Service login window is displayed.

  1. Enter your customer ID and zip code, and click Submit. The installer file download is displayed, along with instructions.

  1. Click Download, and save the file to the default download location.

To upgrade SoftDent to the latest version, you must install the software in the following order:

  1. Upgrade the Server.

  2. Upgrade Workstations.

 

Related Topics

Upgrading the Server

Upgrading a Workstation

Upgrading SoftDent on a Server -- Maintenance Release

Upgrading SoftDent on a Workstation -- Maintenance Release