Cancelling Appointments

To cancel an appointment:

  1. Click the appointment. The Appointment Details window is displayed.

  1. Click Cancel. The Cancel Appointment window is displayed.

  1. Select from the Cancel Type list:

  2. Cancelled—Appointment is cancelled more than 24 hours before the appointment date.

  3. Broken—Appointment is broken less than 24 hours before the appointment date.

  4. Failed—Patient failed to show up for the appointment.

  5. Was Not Brought—Patient was not brought to the appointment.

  6. Delete—Appointment is removed from the Diary.

  7. Cancelled, broken, and failed appointments are placed on the Pending List.

  1. In the Reason field, type the reason for the cancellation.

  2. Click OK.

 

Related Topics

Scheduling New Appointments

Editing Appointments

Adding Notes to Appointments

Adding Notes to the Diary

Scheduling to Another Location

Scheduling Treatment Plan Appointments

Scheduling Teledentistry Appointments

Confirming Appointments

Rescheduling Appointments

Using the Short Call List

Using the Recall List

Printing the Diary

Skill Sharpeners