Getting Started > Setting Up Security Features > Setting Passwords
A user with a security access level of 10 or a Technical Support representative can reset passwords.
To reset a password, follow these steps:
Select Lists > Employees. The Employee List window is displayed.
Highlight the employee’s name and double-click or click Edit. The Employee Properties window is displayed.
On the General tab, next to Password (Required), click Create/Change. The Change Password window is displayed.
Type a new temporary password in the New password and Retype new password fields and then click OK.
Give the staff member the temporary password and instructions for changing the password.