To configure the Office Expert:
Select File > Preferences. The Preferences menu is displayed.
Select Office Expert. The Office Expert Configuration window is displayed.
Set the following options:
Option to report—Deselect the items you do not want to include in the Office Expert.
FYI, Important, Urgent—Type numbers in each pair of columns to indicate the range of days that produces the status.
Example: To configure the Office Expert to notify you if a lab case remains pending four days before an appointment, set the status for this condition to be FYI, and enter a 4 in both columns under FYI on the Pending lab cases line.
To designate any pending lab cases not received two to three days before an appointment as Important, enter 2 in the first column under Important and 3 in the second column.
To report any pending lab cases not received one day before the appointment as Urgent, enter 0 and 1 in the columns under Urgent.